Better Business founder, Veronica Boxberg Karlssons’ book ”The book about Mystery Shopping” is now published in Italian by Edizioni Franco Angeli, which are specialiced in Management litterature. The ISBN nummer is 13:9788856823943 and the price 28 Euro. The book is available for purchase online at www.francoangeli.it

Other books by the Author:

Measuring Management and the Moment of Truth (2006)
Därför skall vi ha Mystery Shopping (2007)
Why we need Mystery Shopping (2008)
Warum wir Mystery Shopping brauchen (2008)
The book about Mystery Shopping (2009)

For more information regarding books about Mystery Shopping, please contact
Veronica Boxberg Karlsson
veronica@betterbusiness.se
telefon: +46 8 5118 5111

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Better Business World Wide is the leading Mystery Shopping provider in the Nordic market with more than 50 000 Mystery Shoppers and co-ordinates assignments worldwide for clients’ in all industries. Read more about Better Business at www.betterbusiness.se